SHIPPING & RETURNS
We carefully review each order received to be certain that stock is available. You will be notified as soon as possible if for some reason an item is no longer available.
At the present time, we ship only to addresses within the united states and ship exclusively via the United States Postal Service which provides timely service at an economical cost. We do not accept C.O.D. orders. You will be notified by email when an item has shipped and of any known delays. Typically, we do not offer tracking, but if you wish to have it provided, let us know and we will recalculate the shipping cost to cover that option.
In order to help prevent fraud, shipment must be made to the credit card billing address. If your billing address is a P.O. Box, please list your P.O. Box.
Please be sure your Pay Pal Address is correct to ensure that your purchase is delivered to the correct address.
Most orders are processed and shipped within one day of receipt by Crafty Business. However, please note that we typically only place shipments on Monday through Friday, excluding holidays.
Return & Exchange Policy
Returns are accepted if an item was incorrectly shipped to you or if the item is defective, providing that you obtain the required prior authorization and return the item to Crafty Business within 45 days of the date of shipment. Once your return is received in its original condition and packaging, we will be happy to send an in-kind replacement or apply a refund to to the pay pal account.
All returns require prior authorization, which can be easily obtained by emailing firstname.lastname@example.org Be sure to include the following information with your return:
1) A copy of the original invoice noted with the quantity being returned by item; and
2) The authorization number you receive by return email from Crafty Business
Your return should be packaged in similar materials as it was shipped to you to protect it during the return trip. Send your return, with the above information, to:
208 Bridgeside Court
Roseville, CA 95747